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To reach a different team, please use the contact information below: 

Press Inquiries: press@frankandeileen.com

Wholesale Requests: wholesale@frankandeileen.com

Talent: talent@frankandeileen.com

Legal: legal@frankandeileen.com

Please note customer service office hours are Monday - Friday between 8AM and 4PM PST, excluding holidays.

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Have questions about Frank & Eileen shipping, returns, product, and more? This is your spot to find answers to our frequently asked questions!

Frank & Eileen | Frequently Asked Questions (FAQs)

All domestic packages ship via UPS from our warehouse in sunny California. International orders will ship via DHL Express.

We do our best to ship them as quickly as possible. Please note that delivery can take up to 10 business days. Orders are not processed, shipped, or delivered on weekends or major holidays. Items purchased during our Black Friday/Cyber Monday sale will have a slight fulfillment delay, and it may take up to 5 days to receive a shipment confirmation email.

Delivery times vary based on location and shipping method. To track your order, click here.